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--- mac_install_run_debug [2013/02/01 08:01]
twdorris
+++ mac_install_run_debug [2024/03/15 11:16] (current)
@@ Line 10: / Line 10: @@
 If you're getting a message just trying to mount the DMG installer file, this was the solution one person found to work for him.
-  What i did was went to security tab, unlock the security (bottom left lock, click on it) then check off where it says "allow applications from everyone".
+  What i did was went to security tab, unlock the security (bottom left lock, click on it) then
+  check off where it says "allow applications from everyone".
-  Then install the driver for Mac users, it should download this way. After the driver is installed, the actual ECMLink program should now be able to download and run.
+  Then install the driver for Mac users, it should download this way. After the driver is
+  installed, the actual ECMLink program should now be able to download and run.
-  Make sure when you are all done to go back to to security reasons, check off "accept applications from App store and known sources" and lock it.
+  Make sure when you are all done to go back to to security reasons, check off "accept
+  applications from App store and known sources" and lock it.
+====== The application doesn't start up ======
+If you get the application installed OK, but then it simply exits immediately after the initial splash screen comes up, you may be running a 64-bit OS and need to get a 32-bit Java installed and/or run the ECMLink application as a 32-bit application.  This is what one user reported to work.  Others responded saying it fixed their issue as well.
+  try right clicking on the icon in the apps folder, and click get info, then check
+  the 32 bit box, this is assuming your laptop is 64 bit, my macbook pro 13 did the
+  same thing.
+Also note that as of [[https://www.ecmtuning.com/downloads.php|v3.26.65 of the ECMLink application]], we now require a 32-bit JVM explicitly in the launcher executable.  So you should be getting messages about this now when it happens instead of mysterious splash screens disappearing.
+====== Latest and greatest drivers ======
+We use device drivers provided by FTDI.  You can always grab the absolute latest and greatest drivers off their website.
+[[http://www.ftdichip.com/Drivers/VCP.htm|FTDI device drivers page]]
+I would highly recommend making sure you have the device driver updated in addition to the ECMLink application.

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